Autumn G Hdw

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They delivered nothing, responded to nothing and eventually went out of business. If anyone knows how to contact anyone from this business please share.
View full review
Loss:
$275
Cons:
  • No longer in business

Preferred solution: Full refund

Michael W Xgl

Cancel my order have yet to receive any of it or my refunds from the other two

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SD Truck Springs - Cancel my order have yet to receive any of it or my refunds from the...
I ordered a set of helper bags for my truck for the rear and I was charged for three sets so SD trucks actually emailed me and said they would refund me for two of the three that I didnt need thats never happened and its been over three months now and I havent received the product that I did order Ive tried to email and I have received nothing
View full review

Preferred solution: Full refund

User's recommendation: Customer service is absolute ***

Eli A Jrq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

THEY STOLE OVER $1,100 FROM ME

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SD Truck Springs - THEY STOLE OVER $1,100 FROM ME
Updated by user Sep 23, 2023

The motherf@***s still owe me $1100

Updated by user Aug 25, 2023

No *** shot

Original review Aug 24, 2023
WtfWtfWtfSCAM ALERT WtfWtfWtfWtf they owe me over $1,100 Its been well over 30days and still no refund ond they wont return emails anymore!!!
View full review
Loss:
$1116
Cons:
  • Complete scam

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THIS COMPANY

Mike T Awu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Almost 4 months ago we ordered airbags we were charged for them and still have not received them we had talked with them one time since then every time we call we just get music so we are out $300

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We never received the airbags that we paid over $300 for we have called several times once they were going to send a different brand out but that didnt even happen it is now four months later and we still have not received our money back or the airbags
View full review
Loss:
$300
Cons:
  • Plenty

Preferred solution: Full refund

User's recommendation: Don’t buy from them

Sean B Pbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Still waiting for my order it's been 3 months and Noone answers the voicemails are email I sent .horrible service
View full review
Loss:
$3000
Cons:
  • You will never recieve items

Preferred solution: Deliver product or service ordered

User's recommendation: Look elsewhere

Michael W Djg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Order details

SD Truck Springs - Order details
They charged but never shipped my order. And I cant reach anybody. I call that poor poor customer service.
View full review
Loss:
$387
Pros:
  • Use to deliver
Cons:
  • Do not deliver the orders anymore

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tampa, Florida

Bad company

SD Truck Springs - Bad company
Canceled my order not receiving it for 2 weeks. Now it's been 6 weeks and still no refund called 100 xs left 100 messages and nothing. No emails. I emailed them 50 times. I called Suffolk Co. Sheriff's office. Left message. No return call. Just a *** company. Thieves
View full review

User's recommendation: Do not give them your money.

Michael B Ski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Company won’t answer phone or return emails stating where my order is or the status of it.

Need to know where my damn order is and why this company does not answer the phone. Is this company a scam.
View full review

User's recommendation: Never do business with them.

Anonymous
map-marker Lancaster, Pennsylvania

Horrible.

Ordered air bags from them. Charged my card and never got my bags. Tried calling everyday for 2 weeks and no one answers the phone. Wrote several emails and no response at all. Canceled my order and I better get a refund. Dont ever do business with this company ever they are absolutely horrible and obviously dont care about their customers.
View full review

User's recommendation: Never do business here.

Karlo d

Not getting the parts I order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I order airlift 5000 and wireless air on June 1. Nothing on when they will be processed or shipped. I've called and emailed customer services about getting my money back, so I can buy it from someone local in Oklahoma. I can't get my refund until the product is in the warehouse, which only God knows when that will be.
View full review

Preferred solution: Full refund

User's recommendation: would just read all the reviews from this company and policies you may not get your money back

Tomas R

Terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered air bags and a compressor. The airbags shipped very timely, but it's been over 2 weeks now the compressor hasn't shipped and doesn't appear to be on backorder. My CC has been charged for both and the order online looks like they think it's been processed fully. The UPS tracking only shows the weight of the airbags shipped. I've called customer service several times and been on hold for forever each time and never gotten through for help.
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid

gary h Dbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to return short parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been for a month trying to return a lift kit that was short on parts several emails was told they were going to escalate claim so I could send it back I have not heard anything I can't really blame SD Truck they have to follow their procedures But stay away from PERFORMANCE ACCESSORIES they will not stand behind their products
View full review
Pros:
  • Try to help you
Cons:
  • Time consuming

Preferred solution: Full refund

User's recommendation: DO NOT BUY ANYTHING FROM PERFORMANCE ACCESSORIES

Marcelo P

Terrible Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a kit 8 days ago and have not been able to get confirmation on the shipping. I have called numerous times and have not received any information besides that the kit is coming from somewhere else and has not shipped. They are refusing to answer my calls or refund my money.
View full review

Preferred solution: Full refund

User's recommendation: Just order somewhere else.

Steven O Htw

Haven't received what I order and no response from SD Truck Springs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered load lifter 5000 over 10 ten days ago and still haven't received my order. I have called many times waiting on hold for a half hour than told to leave a message...I have left 5 messages and still haven't received a call back... I also emailed them 4 times and still no response. Worst service ever.... I am having Better Business Bureau and my credit card company contact them... Enough is enough especially when they charged my credit card immediately....
View full review

Preferred solution: Want someone from customer service to call me, my order ASAP and an apology

User's recommendation: Don't--- no customer service, take your money and don't receive your order and they won't respond....No customer service

Anonymous
map-marker Wenatchee, Washington

Customer Service SUCKS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Says it all. Worst customer service ever!!!!
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: STAY FAR AWAY

Kinslee Scy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Marys, Georgia

SD Truck Springs Caught Defrauding Customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
BUYER BEWARE; SD TruckSprings sells Firestone Ride Rite Kit as new, but got caught sending a used, returned, repackaged, resold kit. Then SD Truck Springs threatens to sue the customer for making these truthful on-line reviews. That is a whole new dimension in customer service. I purchased the Firestone Ride Rite kit from SD Truck Springs www.sdtrucksprings.com as new, and it shipped a used, returned, repackaged resold and reshipped kit. It then denied that the kit was used, to the Attorney General of Georgia, New York and Indiana. SDTruckSprings.com has now be caught defrauding a customer, and providing misinformation and concealing material information to attempt to cover up its unlawful acts. See full story at: http://www.trucksprings.co
View full review
Cons:
  • Fact that sd truck springs is dishonest
  • Sd truck springs threatens to sue its dissatisfied customers
  • Even after they are aware of the evidence that they were caught
Reason of review:
Poor customer service
1 comment
Guest

Pissed of spent $1000 CANT get part I even ordered on line to fix $22 worth of parts bad bad company to buy from !!!!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article